FAQ
Quick answers to common questions.
How long does shipping take?
Orders are processed within 1–3 business days, then delivered across the US in about 5 business days. You’ll get a tracking link by email once your order ships.
Is shipping really free?
Yes — standard shipping is free on all US orders, with no minimum.
What is your return policy?
We accept returns within 30 days of delivery on unworn items in original condition with tags attached. See our Returns & Refunds page for full details.
How do I choose the right size?
Check our Size Guide for a full measurement chart and how-to-measure tips. If you’re between sizes, we recommend sizing up for a relaxed fit.
What payment methods do you accept?
We accept all major credit and debit cards, plus Apple Pay, Google Pay, and Link — all through secure, encrypted checkout powered by Stripe.
How should I care for my leather jacket?
Keep it dry, store it on a wide hanger, and wipe with a soft dry cloth. Avoid direct heat and condition occasionally to keep the leather supple.
How can I contact you?
Email support@clothide.com or call +1 (307) 313-5995, Mon–Fri 9 AM – 6 PM EST.